Clubs offer digital ticketing features which will allow you to present existing tickets at the ballpark for entry and accept and forward ticket inventory to and from individuals directly from the MLB Ballpark application. For step by step instructions on accessing your tickets in the app please refer to the sections below. For video tutorials on how to use the MLB Ballpark app, please refer to the club-specific tutorials linked at the bottom of this page.
Select Clubs offer additional digital ticketing features which will allow you to purchase new tickets, present owned tickets at the ballpark for entry, and forward ticket inventory to and from individuals directly from the MLB Ballpark app "Wallet" section of the "Tickets" tab. For Clubs or venues that do not support the additional features, the ability to view and present tickets for entry will remain available through the "Tickets" and "Home" tabs, on the day of the ticketed event.
Purchasing tickets
- Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view
- Make sure you have the correct team selected. If not, tap on the team name filter to change.
- Select the game to which you want to buy tickets. Tap on a row with the green ticket icon.
- Select your seats
- Provide account and payment information
- Review and complete your purchase.
Verifying and accessing a Ticketing Account
Why verify my email?
Ballpark allows access and management of tickets purchased or received through any email address once you have confirmed ownership of the email account.
How do I verify my email?
- Fans will login with an MLB account the first time they open the MLB Ballpark app.
- Fans who view the "Home" or "Tickets" tabs without a verified account will be prompted to "Go to your MLB Account".
- Fans can then "Send" or "Resend" the verification email to their MLB account OR enter the email address of a ticketing account which (s)he wants to verify in order to access tickets.
- An email will be sent to that address asking the user to verify that address by tapping on a one-time link.
- The account will then be verified and upon returning to the Ballpark app, the fan will have access to their tickets.
How can I remove a verified account?
During the verification process, if you've incorrectly added the wrong email address OR would like to remove a secondary account that you've linked to you can do so within the app by:
- From the Ballpark app Settings, navigate to the "MLB Account" page by tapping on the settings icon in the top right corner of the "Home" tab.
- From the "MLB Account" page, fans can tap on the "Remove" link. This will unlock all verified emails with a (-) button next to each.
- Tap on the (-) icon next to the email address you wish to remove.
- This will bring up a "Remove" option to the right of the email address. Tap "Remove" to verify the change.
- You should no longer see the email address.
Important Note: While you can remove secondary email addresses, users cannot remove their primary email address (the one used to login to the Ballpark app).
Scanning a ticket while at the Ballpark
Quickly access your tickets at the ballpark via the "Home" tab, which is the default tab in the app, or through the "Wallet" section of the "Tickets" tab. Tapping on a ticket will display a "Scan View" for display at the ballpark. This view will display your event information, seating information, and account information. If you have multiple tickets or parking passes, you can swipe through them in "Scan View" or access them in list view from "Wallet".
Forwarding a Ticket
To forward a ticket, go to the "Wallet" section of the "Tickets" tab and tap on the game for which you have ticket(s) to open the ticket list. Please be advised that not all tickets are eligible for forwarding; if not eligible, the option to forward the ticket will not be available.
Note: The ticket can be forwarded via email [via Email] or via link [Share Link]. When Forwarding via Share Link, please be advised that whomever has access to the URL will be able to receive the ticket. Take care sharing this on social networks or other public forums.
When viewing your list of tickets for a game, tap on the "Forward Tickets" button. This will enable you to select the ticket(s) you wish to forward.
For an Individual ticket:
- Tap on the "selection circle" to the left of the ticket that you wish to forward. A check mark will appear next to the selected ticket.
- Tap the "Forward Tickets" button and choose your delivery method.
- [Suggested Previously Used Forward Emails] - A list of emails you have successfully completed a forward to in the past may appear here. Tap on an email from this list to immediately forward a ticket to the selected email without needing to manually type the email or open your device contacts.
- [via Email] - An email address is required; a name and message are optional.
- [Share Link] - A link will be copied for you to share.
- [Select from Contacts] - Your device's Contacts will appear, giving you the ability to select a contact and then the contact's email address or phone number (if stored in your device). If an email is selected, the individual's name and email address will be populated. Tap "Send" to forward. If a phone number is selected, you will be able to forward the ticket through a text conversation.
For Multiple tickets:
- Tap on the "selection circle" to the left of the tickets that you wish to forward. A check mark will appear next to selected tickets.
- Tap on "Forward Tickets" at the bottom of the screen and choose your delivery method.
- [via Email] - An email address is required; a name and message are optional.
- [Share Link] - A link will be copied for you to share.
- [Select from Contacts] - Your device's Contacts will appear, giving you the ability to select a contact and then the contact's email address (if stored in your device). Once selected, the individual's name and email address will be populated. Tap "Send" to forward.
The ticket will be moved into a "Pending" state until the ticket is accepted. The sender can revoke the forward until it is forwarded again or scanned for entry.
Cancelling a Forward
Fans who forward tickets have the option of cancelling the forward at any time in the Ballpark app. There are two ways in which the sender can cancel their forwarded tickets: from the Scan View, and from the Forward History.
Cancel via Scan View
- The sender logs into the Ballpark app and taps into the "Tickets" tab.
- The sender taps on the desired game to view their tickets
- The sender then finds the tickets he/she forwarded. Forwarded tickets are easily identifiable by the forward arrow icon next to them and the forward status description below the seat information. .
- The sender taps "View" next to the forwarded ticket. This will launch the ticket in scan-view.
- The sender should now see a "Cancel Forward" button located directly on the ticket. The sender taps the button.
- A confirmation message will be displayed confirming the user wants to cancel the forwarded tickets.
- If Yes is tapped, the sender will see the ticket re-activate on their screen.
- The recipient who had their tickets revoked will receive an email letting them know.
Cancel via Event Ticket List View
- The sender logs into the Ballpark app and taps into the "Tickets" tab.
- The sender taps on the desired game to view their tickets
- The sender then finds the tickets he/she forwarded. Forwarded tickets are easily identifiable by the forward arrow icon next to them and the forward status description below the seat information.
- If the ticket policy allows for cancelling, the sender can tap on the "Cancel"/"Recall" button along the right side. (Alternatively, the sender can tap on the ticket row and launch the Scan View. On the Scan View, the sender can tap the "Cancel Forward" button located directly on the ticket.)
- A confirmation message will be displayed confirming the user wants to cancel the forwarded tickets.
- If Yes is tapped, the sender will see the ticket re-activate on their screen.
- The recipient who had their tickets revoked will receive an email letting them know.
Cancel via Forward History
- The sender logs into the Ballpark app and taps into the "Tickets" tab.
- The sender taps on the "forward history" icon in the top right of the screen (it looks like a ticket with an arrow).
- Once in Forward History, the sender should tap on the Team dropdown and select the Home Team of the event they wish to see.
- Once selected, they'll see their entire Forward History for that team.
- The sender will find the event for which they're looking, and tap on it.
- The sender should now see ALL of their forwarded tickets for that event.
- If the forward has yet to be cancelled, there will be a "Cancel Forward" link next to the individual ticket.
- Once the sender taps the "Cancel Forward" button, a confirmation message will be displayed confirming the sender wants to cancel the forwarded tickets.
- If Yes is tapped, the sender will see a status of "Revoked" on that ticket.
- The recipient who had their tickets revoked will receive an email letting them know.
Receiving a Ticket
- Fans who receive ticket invitations can claim the ticket and load it into the MLB Ballpark app.
- The recipient will be notified directly by email or receive a link where they can claim tickets from the sender.
- The recipient will arrive at a webpage to accept the ticket(s).
1. This page will bring fans who have already downloaded the app directly in so they can retrieve their tickets.
2. If the user does not already have the MLB Ballpark app and is using an iOS or Android device, they will be directed to download the app.
3. If they are on a non-supported platform (e.g. Blackberry, Windows, PC), they can accept or reject the ticket via a web flow. Those fans can then access ticket(s) via the Club Ticket Provider Portal. - The sender and recipient will be notified by email when the transaction is complete.
Additionally, you may have been forwarded a ticket to a MLB account that has not yet completed email verification. By simply verifying your email, Ballpark will automatically accept any forwards that were in progress to that email.
FAQs
Why are my tickets not working on MLB Ballpark app? ›
Why is my ticket barcode not showing in the MLB Ballpark app? There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled, or you are a group or premier buyer and the ticket status has changed.
Can you screenshot MLB Ballpark tickets? ›Tickets forwarded through the Ballpark app are protected, as well. Just make sure that you don't send your friends and family a ticket screenshot because screenshots of Ballpark app digital tickets will no longer be accepted as a valid method of entry into the stadium.
How do you accept tickets on the MLB Ballpark app? ›- Open the text message or email. Tap on the link and click 'Open'
- Tap 'Access the tickets' and open in the MLB Ballpark app.
- You will receive confirmation that you have accepted your ticket(s)
- Tap the 'Ticket' tab on the bottom navigation bar to view your tickets.
Select the month that the game(s) you would like to print are in. Next, click the “Manage Games” button. 4. From the drop-down menu, select “Print Tickets”.
How long until tickets show up in ballpark app? ›Make sure your MLB Ballpark app is up-to-date with the latest version. If you are checking for your tickets before game day, check again within 24 hours of your game. Many venues do not display tickets until closer to the game as a security measure.
How do I send a ticket to the ballpark app? ›About the MLB Ballpark app - Forwarding Tickets
Tap an individual ticket from the Wallet. Choose "Forward Tickets" Select the seat(s) you would like to forward and tap "Forward Tickets" Choose "Via Email" to send via email or "Share Link" to send via text, e-mail or another method.
You'll never lose track of your tickets again. When you arrive at the park on the day of the game, simply scan your ticket directly from your phone! Barcodes will appear 48 hours prior to your game. Screenshots will not be valid for admittance.
Can I print my MLB tickets? ›After the initial purchase, you will have an option to print the tickets from the confirmation screen. You will also receive an email with a link to print your tickets.
How do I scan MLB tickets? ›- From either the home screen or the Wallet tab in the MLB Ballpark app, select today's game.
- Tap 'Open' on the ticket you would like to view.
- Place your ticket under the scanner at the gate.
- Scroll to the right to view any additional tickets for that day's game and scan each accordingly.
Can I use Apple Wallet for my Athletics tickets? Yes. From the bottom of the ticket inside the MLB Ballpark app you can tap the "Add to Wallet" button to add your ticket to Apple Wallet.
How do you check in in MLB Ballpark? ›
They can be added as early as 3 hours ahead of game start, and will allow you to unlock any ballpark promotions and offers being offered for that event. *You may also manually complete an Official Check In from the “Team” tab of the home team by tapping on the “Check In” button at the bottom of the screen.
How do you get forwarded tickets on ballpark app? ›The sender logs into the Ballpark app and taps into the "Wallet" tab. The sender then finds the tickets he/she forwarded. Forwarded tickets are easily identifiable by the forward arrow icon next to them and the forward status description below the seat information. . The sender taps "View" next to the forwarded ticket.
Do I need MLB app for tickets? ›Your recipient must download the MLB Ballpark app in order to receive the tickets.
Why are my tickets not showing up on Ticketmaster app? ›Make sure your ticket(s) are not HIDDEN. You can check this setting by going to the Ticket Item Detail page under the "Info Tab". Look for a checkbox that says "Hide Item" and make sure it's not checked, if you want the ticket to appear online.
Why is my barcode not showing on Ticketmaster? ›If you're using your mobile app, select “ticket details” to view your barcode number. Please Note: Barcodes may not be visible if there is ticket delivery delay or if you're viewing them through your digital wallet.
How early should I get to the ballpark? ›All gates open two hours prior to first pitch, except for Thursday day games (90 minutes before game time). With the exception of games that start at 6:40, fans are welcomed into the Friendly Confines two hours before game time.
Why can't i forward my MLB tickets? ›Re: “Ticket can't be forwarded” MLB Ballpark
There are two possibilities. First the MLB has not activate the ability to transfer yet. The second is to go to your team or Ticketmaster account and transfer the tickets from there rather than in the MLB app.
Can I use a screenshot of my mobile ticket to enter? Your barcode includes technology to protect it, so you won't be able to use screenshots or print outs.
How far in advance should you buy MLB tickets? ›Waiting Until Closer to Game Day May Pay Off
On average, MLB fans pay 38 percent less when they buy the week of a game versus a month or more ahead of time. However, there are caveats. If it's a popular game there might be less inventory available, so finding your perfect seat could be harder.
Tap on an individual ticket from the Wallet to pull up the mobile ticket barcode. The Section/Row/Seat and barcode will be displayed along with access to the terms and conditions governing your ticket.
How do I get MLB tickets on my Iphone? ›
- Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view.
- Make sure you have the correct team selected. ...
- Select the game to which you want to buy tickets. ...
- Select your seats.
- Provide account and payment information.
- Review and complete your purchase.
Via Text: If you do not know a recipient's email address, you can share a ticket via text message by selecting the "Forward via Link" option. Simply select that recipient from your address book or enter their mobile phone number. They will receive a text with a link to accept that mobile ticket.
Is there a way to scan baseball cards? ›CollX (pronounced “collects”) is the fastest way to figure out what your cards are worth. Snap photos of them and instantly get the current market price. Add them to your collection and track your overall portfolio value. You can even buy, sell, grade, and trade your cards with other collectors.
What is the best way to scan baseball cards? ›Picking the proper scanner is important when scanning your baseball cards. You should always choose A FLATBED SCANNER to perform this task. Avoid any scanners with automatic feeders in which the cards must pass through a conveyor belt system as any bending WILL damage your cards.
How do I add park tickets to my Apple Wallet? ›- Open the My Disney Experience app and log in to your account.
- In the app menu, tap Disney MagicMobile Pass.
- Tap Set Up Your Pass.
- If you have more than one MagicMobile Pass, select the passes that you want to add.
- Tap Add to Apple Wallet.
- Open the app, email, notification, or other communication that contains your boarding pass, ticket, or other pass.
- Tap Add to Apple Wallet.
- Follow the instructions on the screen.
- If necessary, tap Add in the upper right corner.
- Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view.
- Make sure you have the correct team selected. ...
- Select the game to which you want to buy tickets. ...
- Select your seats.
- Provide account and payment information.
Entrance Security Policies
In an effort to ensure the safety of all, guests entering Guaranteed Rate Field will enter through upright metal detectors and all carry-in items will be searched. To allow for these security measures, guests are encouraged to arrive at the ballpark early.
Ticket Forward lets you send tickets to friends before the event, straight from your Ticketmaster account to theirs. No more driving around town handing out tickets or waiting outside the venue for the friend who's always late!
Can you forward MLB tickets to someone else? ›You can forward tickets to friends via the Ballpark app by tapping the “Forward" button and selecting the radio icon next to the ticket(s) you want to forward. When you forward a ticket, it will still appear on your list of tickets in the Ballpark app, but it will not feature a mobile barcode.
How to get digital MLB tickets? ›
Open the MLB Ballpark app on your phone. Log in to an existing MLB account or create a new account with the same email address used to buy your tickets. You may need to verify your email address if this is your first time accessing your tickets in the MLB Ballpark app.
Is it cheaper to buy MLB tickets online or in person? ›One of the cheapest ways to buy baseball tickets is to purchase them at the ticket window before the game. At the window, you typically just pay face value. If you buy online, however, you're usually faced with a number of fees, either from the ticket agent or from a fan looking to resell his or her tickets.
What is the best app to buy MLB tickets? ›The MLB Ballpark app is your mobile companion when visiting your favorite Major League Baseball ballparks. The official MLB Ballpark application perfectly complements and personalizes your trip with digital ticketing functionality, mobile check-in, offers, rewards and exclusive content.
Is the MLB app worth it? ›MLB.TV is worth it if you want access to the most MLB games and don't already have a cable or satellite TV subscription. If you're currently enrolled with a provider like DIRECTV, Xfinity, or DISH, we recommend checking out MLB EXTRA INNINGS® instead. We'll explain more in our MLB.TV vs. MLB EXTRA INNINGS section.
Why are my tickets not ready on Ticketmaster? ›A delivery delay is used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn't use unfair ticket technology to buy in bulk. In other words, we want to make sure no one has ordered more than their fair share of tickets and the process is fair.
Why are my Ticketmaster tickets not working? ›We'd recommend that you try accessing your tickets through both the app and your account on our website. If you still can't see the barcodes, please try clearing your browser data, or use an alternative browser.
Where did my tickets go on Ticketmaster? ›Tickets bought online at Ticketmaster.com will automatically appear in your account. Click "My Account" at the top right of any page on our site and sign in to view the tickets under "View All Orders." You can confirm your purchase along with delivery status, seat locations, total charges, and more!
Why does my barcode not scan? ›The most common cause for a barcode font failing to scan is a missing or incorrect start, stop or check digit. All barcode fonts require a special start character, a stop character and most require a calculated check digit. Make sure the required format is being used to print the barcode fonts.
Why does my e-ticket not have a barcode? ›Why aren't all e-tickets barcoded? The answer is e-ticket delivery. The airline sends you a confirmation email when you buy an e-ticket. This email does not need a barcode because no one will see it.
Why does my QR code not show? ›If your Android device is not scanning a QR code, make sure the code is properly framed on your screen. Cleaning your camera lens and getting better lighting on the code are other potential solutions. You can also try using Google Lens or a third-party QR code app.
Why can't I forward my MLB tickets? ›
There are two possibilities. First the MLB has not activate the ability to transfer yet. The second is to go to your team or Ticketmaster account and transfer the tickets from there rather than in the MLB app.
How do I check my MLB Ballpark tickets? ›Make sure the email addresses you use to purchase tickets are listed under “My MLB Account Emails” Send the verification email for the corresponding email. A verification email will be sent to the email address requested. Tap on the link in the email to allow access to your tickets in the MLB Ballpark app.
How do you get forwarded tickets on Ballpark app? ›The sender logs into the Ballpark app and taps into the "Wallet" tab. The sender then finds the tickets he/she forwarded. Forwarded tickets are easily identifiable by the forward arrow icon next to them and the forward status description below the seat information. . The sender taps "View" next to the forwarded ticket.
Can you forward MLB tickets from Apple Wallet? ›This can be accomplished from the Wallet tab by selecting an individual ticket and tapping "Cancel" or by clicking on the Ticket Forward icon at the top of the Wallet tab. Select the specific Forward then tap "Cancel Forward." The recipient of the ticket you forwarded will be notified.
Where is the barcode on MLB tickets? ›Each ticket has a mobile ticket barcode that must be scanned for entry into Fenway Park via your mobile device. Within the Wallet, you can tap on an individual ticket to view its barcode.
Can I forward MLB tickets that were forwarded to me? ›Ticket Forwarding
To track your sent and received forwards, simply tap on the ticket forward icon in the top right corner of the Tickets tab. For instructions on how to forward tickets, please see the “MLB Ballpark Digital Ticket” section in the FAQ below.